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Sales Assistant (Ipswich, MA)

United Pipe & Steel, a member of the Reliance, Inc. family of companies, is the leading master distributor of standard pipe products in the United States, serving wholesale distributors only from our fleet of flatbed trucks. The opportunity has arisen for a full-time Sales Assistant to join our Ipswich, MA team!

We’re looking for a dynamic person to join our team of Sales Assistants!

This role supports our ongoing business with frequent order entry, special projects, and data collection to set up Sales team members for success. The ideal candidate will have experience in a fast-paced environment and be able to multitask promptly.  The candidate should have experience and a willingness to grow their skills in Microsoft Office, specifically already knowledgeable in MS Excel. Strong candidates with a desire to grow in our company will find this position offers growth in different departments.


  • Supports the Inside and Outside Sales teams and sales management.
  • Provides quotes & performs order entry in the ERP system. P21 experience is a plus.
  • Prepares and mails binders, price lists, and general correspondence.
  • Responds to service and general inquiry calls for both internal and external customers.
  • Collects and updates data in the sales database and/or Excel files.
  • Maintains customer files in a timely and well-organized fashion.
  • Other general office tasks & special projects as required.

Requirements and qualifications:

  • At least 2 years of experience in administration, sales, or another supporting role with a basic understanding of sales principles and customer service practices.
  • Strong in MS Office, specifically MS Excel.
  • Exceptional organizational skills and the ability to work both independently and within a team.
  • Is able to prioritize multiple assignments and meet deadlines in a fast-paced environment.
  • Accurate computer data entry skills.
  • Solid communication and interpersonal skills; friendly, helpful, and engaging personality.
  • Must be able to pass a background and drug test.


  • Affordable and comprehensive medical insurance
  • Vision, Dental, Short-term Disability & Life insurance included.
  • 401K plan with employer matching contributions.
  • Paid vacation, sick, and holiday time
  • Employee Assistance Program

Job Type:

  • Full-time
  • Monday – Friday
  • 8 AM – 5 PM

United Pipe & Steel is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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